Young consumers are browsing the internet for information before closing the deal, according to a new survey.
53% of the generation shops mainly offline, according to the Millennial Shopping Report Summer 2017 by CouponFollow, a website that provides online coupon codes to consumers. The survey, which came out this month, reported another 31% of millennials doing most of their buying on a desktop computer; just 16% prefer using a mobile device.
However, most consumers in the millennial age bracket — between 20 and 35 years old — will look up information online before going into a store to make the deal. The survey of 1,000 millennials across the US found that 76% browse the internet before making an online or offline purchasing decision.
By gender, 56% of millennial women shop offline, compared with 52% of men, the survey found.
18% of consumers between 32 and 35 make most of their purchases on a mobile device — two percentage points above the norm.
“As millennials advance in age and spending power, so, too, must the strategies developed and implemented by America’s retailers,” CouponFollow concluded. “Brands can earn considerable market share by adopting a hybrid approach to commerce that’s rooted in value and designed to empower authentic consumer engagement across a rapidly evolving suite of channels and platforms.”